Dudley LINk collects comments from residents and users of services in the Dudley borough during visits in the community, events, through their website, twitter, surveys and other sources. These comments enable Dudley LINk to identify how services can be changed, improved or planned. Dudley LINk also share these comments with the providers of services directly to ensure that they are aware of the thoughts, issues and concerns of the people who use the services that they provide.